GDPR & Privacy Policy


BEST Business English is committed to protecting the privacy and security of personal information. This GDPR policy outlines how we collect, use, and safeguard personal data in accordance with the EU’s General Data Protection Regulation (GDPR), effective May 2018.


Types of Data we collect

We may collect the following types of personal data:

  • Contact information: name, email address, phone number and other similar details.
  • Payment information: if applicable, we may collect payment details to process transactions.
  • Additional information: native language, nationality, profession, language level or employer details for the provision of teaching services.

Purpose of Data Collection

Personal data is collected for the following purposes:

  • Communication related to your training course
  • Invoicing
  • Provision of teaching services

Data Retention and Security

We retain personal data only as long as the duration of your language course. Your details are not shared with any third parties. BEST Business English takes appropriate measures to ensure the security of personal data. You also have the right to request a copy of your personal data. This can be done by sending an email request to

Data Breach Notification

In the event of a personal data breach, BEST Business English will notify the relevant supervisory authority.


What are Cookies?

As is common practice with almost all professional websites, this site uses cookies which are tiny files that are downloaded to your computer to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade elements of the site’s functionality.

How we use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies on if you are not sure whether you need them or not.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies we set

Forms related cookies
When you submit data through the contact page cookies may be set to remember your user details for future correspondence.

Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called upon whenever you interact with a page that is affected by your preferences.

Third Party Cookies

We also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

More information

If you have any questions regarding this privacy policy, please contact Rosalind McNab at BEST Business English. My email address is


(Last updated 15 November 2023)